jijiph Privacy Policy

1. Introduction

jijiph ("jijiph", "we", "us", "our") is committed to protecting the privacy and personal data of all users of the jijiph Platform at jijiph.vip ("Platform"). This Privacy Policy describes how jijiph collects, uses, discloses, stores, and protects your personal information in accordance with the Republic Act No. 10173, also known as the Philippine Data Privacy Act of 2012 ("DPA"), its Implementing Rules and Regulations ("IRR"), and the issuances of the National Privacy Commission ("NPC").

This Privacy Policy applies to all personal data collected through: (a) your registration and use of a jijiph Account; (b) your use of any game, feature, or service on the Platform; (c) your communications with jijiph support; (d) your participation in promotions or surveys; and (e) your interactions with jijiph's social media channels and Telegram community.

By creating an Account on jijiph and using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Privacy Policy, you must not use the jijiph Platform.

2. Data Controller Information

For the purposes of the Philippine Data Privacy Act of 2012, jijiph is the Personal Information Controller (PIC) responsible for the personal data of its registered users. jijiph has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with data protection obligations and responding to data subject rights requests. Contact details for the DPO are provided in Section 14 of this Policy.

3. Personal Data We Collect

3.1 Registration Data

When you create a jijiph Account, we collect the following information that you provide directly:

• Full legal name;
• Date of birth (for age verification — 21+ requirement);
• Philippine mobile number (09XX format);
• Email address;
• Username and hashed password;
• Residential address (province, city/municipality).

3.2 Identity Verification (KYC) Data

In compliance with PAGCOR regulations and the Anti-Money Laundering Act (AMLA), jijiph collects Know Your Customer (KYC) documentation from players when required, including:

• Government-issued Philippine identification documents (PhilSys ID, passport, driver's license, UMID, voter's ID, SSS/GSIS ID, or PRC ID);
• Proof of address documentation (utility bill, bank statement, barangay clearance);
• Proof of payment method ownership (GCash account screenshot, bank account confirmation);
• Selfie photographs taken for identity matching purposes.

3.3 Transaction Data

jijiph collects records of all financial transactions conducted through the Platform, including deposit amounts and timestamps, withdrawal requests and processing records, payment method identifiers (masked GCash number, masked bank account numbers), and bonus credits and wagering history.

3.4 Gaming Activity Data

jijiph collects data on your gaming activity, including games played, bet amounts, win and loss records, session start and end times, and game preferences. This data is used for account management, regulatory reporting, responsible gaming monitoring, and to personalize your gaming experience.

3.5 Technical Data

When you access the jijiph Platform, we automatically collect certain technical information, including IP address, device type and operating system, browser type and version, screen resolution, referring URL, pages visited and time spent, and geolocation data (country and region level only, unless you grant more precise location access).

3.6 Communications Data

When you contact jijiph support via live chat, email, or Telegram, we collect and retain records of those communications, including the content of messages, timestamps, and any information you provide to support agents during the interaction. These records are retained for quality assurance, dispute resolution, and regulatory compliance.

4. How jijiph Uses Your Personal Data

jijiph processes your personal data for the following purposes:

• Account Management: To create, maintain, and secure your jijiph Account, verify your identity and age, process deposits and withdrawals, and provide account-related notifications including OTP messages, withdrawal confirmations, and login alerts;
• Service Delivery: To provide access to all games and features on the jijiph Platform, process bets and game outcomes, and manage your balance and transaction history;
• Regulatory Compliance: To comply with PAGCOR licensing requirements, Anti-Money Laundering Act (AMLA) obligations, and NPC data protection requirements, including the reporting of suspicious transactions to the Anti-Money Laundering Council (AMLC);
• Responsible Gaming: To monitor gaming patterns for signs of problem gambling, enforce deposit and loss limits set by players, process self-exclusion requests, and enforce the 21+ age requirement;
• Platform Improvement: To analyze usage patterns, diagnose technical issues, and develop new features based on aggregated and anonymized player behavior data;
• Marketing Communications: To send promotional offers, bonus notifications, and Platform updates to players who have provided explicit consent. Marketing communications can be opted out of at any time;
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, bonus abuse, and unauthorized account access, and to enforce the jijiph Terms and Conditions.

5. Legal Basis for Processing

jijiph processes your personal data on the following legal bases as established by the Philippine Data Privacy Act of 2012:

• Contractual Necessity: Processing necessary for the performance of our agreement with you (the jijiph Terms and Conditions), including account creation, transaction processing, and game delivery;
• Legal Obligation: Processing required to comply with Philippine laws, including AMLA obligations, PAGCOR licensing conditions, and NPC requirements;
• Legitimate Interests: Processing for fraud prevention, platform security, and service improvement, where such interests are not overridden by your data protection rights;
• Consent: Processing for marketing communications and optional data-sharing arrangements, where you have provided explicit, informed consent that you may withdraw at any time.

6. Data Sharing and Disclosure

6.1 Service Providers

jijiph shares personal data with carefully selected third-party service providers who process data on our behalf under written data processing agreements that require equivalent data protection standards. These include: game software providers (for game delivery and RNG certification), payment processors (GCash/Maya/BPI/BDO and related processing networks), identity verification services, cloud infrastructure providers, customer support platform providers, and SMS gateway providers for OTP delivery.

6.2 Regulatory Authorities

jijiph is legally required to disclose certain personal data to Philippine regulatory and law enforcement authorities, including PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and Philippine law enforcement agencies, when required by applicable law, court order, or regulatory directive.

6.3 No Commercial Data Sales

jijiph does not sell, rent, lease, or otherwise commercially transfer your personal data to any third party for their own marketing or business purposes. Any data shared with third parties is strictly limited to what is necessary for the operation of jijiph's licensed services.

7. Cookies and Tracking Technologies

jijiph uses cookies and similar tracking technologies to operate and improve the Platform. The types of cookies used by jijiph include:

• Essential Cookies: Required for core Platform functionality including login session management, security token storage, and payment processing. These cannot be disabled without impairing Platform use;
• Analytical Cookies: Used to collect aggregated, anonymized data about how players use the Platform, to identify areas for improvement. This data does not identify you personally;
• Preference Cookies: Store your Platform preferences such as language settings, game display options, and responsible gaming settings;
• Security Cookies: Used to detect and prevent fraudulent login attempts, suspicious activity patterns, and bot traffic.

You may manage non-essential cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the jijiph Platform.

8. Data Security

jijiph implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include: 256-bit TLS/SSL encryption for all data transmitted between your device and the Platform; bcrypt hashing for all stored passwords; encrypted storage for sensitive identity documents; access controls limiting internal data access to authorized personnel with a legitimate need; regular security audits and penetration testing; and incident response procedures for data breaches in compliance with NPC notification requirements.

Despite these measures, no data transmission over the internet or electronic storage system is completely secure. jijiph cannot guarantee absolute security but commits to promptly notifying affected users and the NPC in the event of a data breach that poses a risk to your rights and freedoms, as required by the DPA.

9. Data Retention

jijiph retains personal data for the following minimum periods:

• Account data and KYC documents: Five (5) years from account closure, as required by AMLA regulations;
• Transaction records: Five (5) years from the date of the transaction, as required by AMLA and PAGCOR;
• Gaming activity logs: Three (3) years from the date of activity, for dispute resolution and regulatory audit purposes;
• Support communications: Two (2) years from the date of the interaction;
• Marketing consent records: Until consent is withdrawn, plus one (1) year thereafter for compliance documentation.

Data that is no longer required for its original purpose and is not subject to a mandatory retention period will be securely deleted or anonymized.

10. Your Data Subject Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jijiph:

• Right to be Informed: The right to be informed about how your personal data is collected and processed — which this Privacy Policy fulfills;
• Right of Access: The right to obtain confirmation of whether jijiph processes your personal data and to receive a copy of such data;
• Right to Rectification: The right to have inaccurate or incomplete personal data corrected without undue delay;
• Right to Erasure: The right to have your personal data deleted when it is no longer necessary for the purposes for which it was collected, subject to jijiph's legal retention obligations;
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format;
• Right to Object: The right to object to the processing of your personal data based on legitimate interests, including profiling for direct marketing purposes;
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) at privacy.gov.ph if you believe your data protection rights have been violated.

To exercise any of the above rights, please contact jijiph's Data Protection Officer using the contact details in Section 14. jijiph will respond to all valid rights requests within fifteen (15) business days of receipt.

11. International Data Transfers

jijiph's primary operations and data storage are based in the Philippines. Where personal data is transferred outside the Philippines to service providers in other jurisdictions — for example, cloud infrastructure or game software providers — jijiph ensures that such transfers are conducted under appropriate safeguards, including contractual clauses that require the receiving party to provide a level of data protection equivalent to that required by Philippine law. jijiph will not transfer your personal data to jurisdictions that do not provide adequate data protection without your explicit consent or unless required by law.

12. Children's Privacy

The jijiph Platform is strictly intended for individuals who are twenty-one (21) years of age or older. jijiph does not knowingly collect personal data from individuals under 21 years of age. If jijiph discovers that personal data has been collected from a person under 21, that account will be immediately closed, all data will be deleted except as required by regulatory obligations, and any funds held will be handled in accordance with jijiph's terms and PAGCOR requirements. If you believe a minor may have accessed the Platform, please contact jijiph support immediately.

13. Changes to This Privacy Policy

jijiph reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. Material changes will be communicated to registered jijiph account holders via email to their registered address and through a notice on the Platform at least seven (7) days before the changes take effect. The "Last Updated" date at the top of this Policy will be revised whenever changes are made. Your continued use of the jijiph Platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.

14. Contact & Data Protection Officer

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by jijiph, please contact our Data Protection Officer through the following channels:

• Email: [email protected] (Subject line: "Data Privacy Request")
• Live Chat: Available 24/7 on the jijiph Platform
• Telegram: @jijiph_official

jijiph aims to acknowledge all data privacy requests within three (3) business days and to resolve them within fifteen (15) business days. For unresolved complaints, you may also escalate to the National Privacy Commission of the Philippines.